Article 2 - Best Practices for Building Effective Relationships Around the Employee

The following are ways to build effective relationships at work

Respond fairly to incidents, better incident investigations will lead to fair responses.

Admit when you make mistakes, acknowledging your-own mistakes helps establish that mistakes are expected and that learning from is critical.

Solicit input and opinions from direct reports. Requesting for input and advice will not only lead to better solutions, but in many cases, it also demonstrates respect.

Follow through on commitments. Follow Consistently, through is essential for building trust and respect. Use whatever memory devices you need to be sure to do what you say you will do.

Remove conjunctions in order to set direct reports up for success. The number one job of management is to make direct reports successful. Analyze what gets in employee way and do what you can to remove obstacles.

Treat direct reports like people, not just employees. Prepare a point to greet direct reports at the start of the shift (when often); show an interest in their lives outside of work, and demonstrate concern and consideration.

Set clear needs. Use pinpointed (active word) to ensure clarity of expectations; avoid estimates and ask recipients to state an understanding of the expectations.

Listen. Use positive (active) listening skills such as maintaining eye contact, using appropriate facial expressions, paraphrasing, and asking questions to demonstrate understanding. Avoid looking at or using computers, tabs and digital devices when others are talking to you.

Acknowledge good work, not just mistakes and problems. Track the nature of your interactions. Good leaders maintain a higher ratio of healthy to constructive comments/feedback/discussions.

Ask questions to understand problems/issues. Avoid jumping to conclusions. There’s always more to every story. Ask questions to uncover details.

Concluded;

It's about creating an environment where employees feel valued, supported, and empowered to grow. By implementing these best practices, open communication, active listening, opportunities for growth, teamwork, work-life balance, appreciation, and inclusivity. Organizations can create a work culture that promotes strong, lasting relationships with employees, leading to greater engagement, satisfaction, and success.



References

Goleman, D. (2013). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books.
Gallup. (2019). State of the American Workplace Report. Gallup, Inc.
https://ohsonline.com/articles/2013/06/01/the-foundation-of-high-performing-safety-cultures.aspx  (Accessed 01/03/2025)
https://www.edstellar.com/blog/encouraging-continuous-employee-development(Accessed 01/03/2025)






  

Comments

  1. This is a topic that you don't often hear talked about in corporate articles even though it's obviously essential to develop ER Etiquette. Very interested in the point on active listening here. It's important both at work and outside too.

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    Replies
    1. Yes, when listeners respect others, it can impact success, whether for an individual or an organization. Good listeners are more proactive and adaptable in any situation. As a leader or manager, we should focus on building strong relationships, which will help create self-confident team members.

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    2. Yes! Active listening is actually a training programme we tend to run from time to time at my workplace as well.

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    3. Yes this is good practice, because active listening helps ensure that everyone feels heard, promoting a culture of respect. When employees feel that their voices are acknowledged, it cultivates mutual respect, which is essential for collaboration and conflict resolution.

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  2. I really like the focus on listening and asking for input from employees. When people feel like they’re actually being heard and that their opinions matter, it creates a stronger sense of teamwork. This is key to not just a safer workplace, but one that runs smoothly and efficiently. The point about treating employees as individuals, not just workers, is also so important. It shows that you care about them as people, not just as part of the workforce. This simple act of respect helps build trust, which plays a huge role in maintaining safety and strong relationships.

    These principles do more than just promote safety they foster a work environment where everyone feels valued and respected. It sends the message that safety is not just the responsibility of a few, but something we all need to keep working on together, with understanding and a mindset that we’re always trying to improve.

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    Replies
    1. Exactly, always we should be treated, respected to them, then they are motivating, encouraging and enhancing to organization. Appreciation is most valuable gift to them.

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  3. The emphasis on employee wellness, communication, and trust particularly stands out. Creating a good environment where employees feel valued and heard is most essential for developing healthy working relationships. I particularly liked the tips on praising good work and removing obstacles to success.

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    Replies
    1. It's true, feeling heard can be empowering. When employees are given the chance to express their thoughts, they are more likely to feel confident in their roles and empowered to take initiative and contribute to the organization’s success.

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  4. This article provides solid recommendations for building effective relationships at work, emphasizing fairness, trust, communication, and respect. However, it could be strengthened by adding specific examples of how organizations have successfully implemented these practices. Additionally, a focus on the role of leadership in driving these strategies could make the message more impactful.

    ReplyDelete

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